Your mission
Job Summary:
To support our growth and our Middle East located Building Automation Sales Team, we are hiring an Inside Sales Representative in our HQ in Dubai - UAE. This role reports to the Regional Manager of Building Automation based in Dubai, UAE.
We are a leader in innovative solutions for Smart Building and Home Automation. Our Protocol Translators and AC interfaces offer system integrators and OEMs a robust, easy-to-use solution that reduces commissioning time and ensures reliable long-term performance.Professionals in the automation market trust and deploy Intesis products to succeed in their integration projects. For more information, visit https://www.hms-networks.com/intesis.
The Inside Sales Representative is responsible for selling B2B technological corporate products through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent communications skills especially expressed via detailed email and telephone sales. More than a reactive approach to existing leads (answering incoming emails, and telephone calls) this individual will also be encouraged to develop his or her proactive activity through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers, in autonomy and according to Sales Area Manager / Regional Sales Manager´s indications.
Integrity, vision, and passion are essential for this role.
Key Responsibilities:
Reporting to the Regional Manager, you will perform the following tasks:
- Attend existing and new accounts by answering: web, telephone and e-mail inquiries, verifying, updating and entering information in CRM.
- Provide customers with product availability, pricing, and technical documentation.
- Assist in order processing and coordinate with customer service, logistics and operations for timely delivery.
- Follows up on open opportunities, commercial offers and payments.
- Being in the office, represents an “always reachable person” for customer needs especially when Sales team is out of office.
- Provide administrative and sales support to the Regional Manager, including reporting, opportunity tracking, and regional follow-ups.
- Collaborate with field sales, technical support, and product management to ensure seamless customer experience.
- Following up on marketing campaigns and support lead conversion into sales opportunities.
- Manage customer records and sales activity using CRM systems (Dynamic 365 etc…).
- Support the sales team in achieving monthly, quarterly, and annual sales targets.
- Participate in sales meetings and contribute to forecasting and reporting activities.
- Assesses competitors by analysing and summarizing competitor information and trends; identifying sales opportunities together with Sales team.
- Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; providing technical information and explanations; preparing quotations.
- Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
- Maintains and improves quality results by following policies and procedures and suggesting improvements.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities (according to candidate’s profile and Company needs).
- Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
The selected candidate will be part of a professional and motivated team located in Dubai – UAE.